FAQs

I’m interested in becoming a customer. What’s the process?

Thank you for your interest in SAS. Our customers are dealers and installers only; SAS does not sell directly to end users. Create your dealer account to start shopping today.

What products do you offer?

We carry a wide range of products in access control, accessories, hardware, CCTV, and gate operators. Visit our website to view our full catalog of security equipment and give us a call to let us know how we can help you achieve your project goals.

Why SAS?

Vast selection from leading brands

Risk-free, hands-on experience- try before you buy with in-branch demos

Complete customer support, hands-on technical consulting, and education

Fast order turnaround with locations for shipping and pickup nationwide

I have an issue with your website

For all inquiries or troubleshooting about our website itself, not related to customer service inquiries please contact erp@southwestautomated.com.

I need help returning product

For all returns, please contact kingpotatoRMA@southwestautomated.com. 

All CCTV product returns, troubleshooting, and questions can be directed to expresscctv@southwestautomated.com.

I have another issue

Most customer service-related inquiries can be resolved by your salesperson. To contact your local branch, please use the find your branch tool.

All CCTV product returns, troubleshooting, and questions can be directed to expresscctv@southwestautomated.com.

About Southwest Automated

Established over 30 years ago in Dallas, TX, Southwest Automated Security, Inc. has a history of maintaining excellent relationships with vendors and dealers alike. From exceptional levels of product knowledge and customer service- to partnering with leading manufacturers of wholesale electronic security, we are firmly committed to developing all-inclusive security solutions that aid dealers in achieving their project goals.

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© Copyright 2023 Southwest Automated Security, Inc. All rights reserved. 


About Southwest Automated Security

Established over 30 years ago in Dallas, TX, Southwest Automated Security, Inc. has a history of maintaining excellent relationships with vendors and dealers alike. From exceptional levels of product knowledge and customer service- to partnering with leading manufacturers of wholesale electronic security, we are firmly committed to developing all-inclusive security solutions that aid dealers in achieving their project goals
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© Copyright 2023 Southwest Automated Security, Inc. All rights reserved.Â