FAQs

Thank you for your interest in SAS. Our customers are dealers and installers only; SAS does not sell directly to end users. Create your dealer account to start shopping today.

We carry a wide range of products in access control, accessories, hardware, CCTV, and gate operators. Visit our website to view our full catalog of security equipment and give us a call to let us know how we can help you achieve your project goals.

Vast selection from leading brands

Risk-free, hands-on experience- try before you buy with in-branch demos

Complete customer support, hands-on technical consulting, and education

Fast order turnaround with locations for shipping and pickup nationwide

For all inquiries or troubleshooting about our website itself, not related to customer service inquiries please contact erp@southwestautomated.com.
Please refrain from sending Southwest Automated Security unsolicited commercial emails to this address. Any spam or promotional content, including but not limited to Contact Lists, Domains for sale, and Web services, will be considered a violation of our anti-spam policy and may be reported to the appropriate authorities. To contact us regarding legitimate business inquiries, please use the above email address.

For all returns, please contact RMA@southwestautomated.com. 

All CCTV product returns, troubleshooting, and questions can be directed to expresscctv@southwestautomated.com.

Most customer service-related inquiries can be resolved by your salesperson. To contact your local branch, please use the find your branch tool.

All CCTV product returns, troubleshooting, and questions can be directed to expresscctv@southwestautomated.com.