Introducing the New SAS eCommerce & Wholesale Security Product Website

Introducing the New SAS eCommerce & Wholesale Security Product Website

We’re excited to announce the launch of our new and improved eCommerce and wholesale security product website! With this new website, we want to make the purchasing process as seamless as possible for our trusted partners. Even though it has a new look, you can still expect the same level of quality service from the team at Southwest Automated Security. Here are some of the new features and what you can expect from us:

New Website, Still the Same One-Stop-Shop

The new Southwest Automated Security website just went through a substantial facelift. Now you can find out how to become a dealer, sign-up for the next webinar and view all of our partner promos all in the same place. We’re making it easy for everyone to get the level of service they need and simple for our partners to find the best deals of the month. One of the greatest improvements to the site is what we did for our partners– we added eCommerce.

Buying Wholesale Security Products Just Got Easier

With our eCommerce dealer portal, you can view and order over 3,000 products. That’s right, we took our massive vendor and product list and made it easy for anyone to shop through. You can view products by category, vendor or you can give us a call and ask one of our security experts which solution best fits your needs. From dialing the phone to clicking the mouse, now our partners have more control than ever before over their purchasing experience.

The Same Quality Service You’ve Grown to Love

As part of our commitment to our partners and vendors to build a proactive, customer service-focused team, our new website launch allows our team to better serve everyone in contact with SAS. We’re still here to be the industry experts in electronic security, provide our partners with wholesale security product training and tailored solutions and help everyone succeed in the electronic security industry.

The Southwest Automated Security experience just got a whole lot better. We’re excited to see what we can do for you with our new website, and we can’t wait to find custom solutions for all of your wholesale security needs. Want to learn more about our business? Contact us today to get connected with a wholesale security expert.

Photo Sourced from Southwest Automated Security

Thinking about Becoming a Southwest Automated Security Partner? Here’s What to Expect

A true partnership allows all parties to create a holistic business environment where each partner couldn’t achieve their success without the other party. Many of the world’s most successful businesses were founded by two parties coming together, and that’s exactly what we aim to help you achieve when you become a Southwest Automated Security partner. Here is what it means to be a SAS partner and what you can expect from our team:


What It Means to Be a Southwest Automated Security Partner

Among many attributes, the right business partner should share your core values and be someone that you can genuinely trust and enjoy working with. As stated in our company mission statement, we’re dedicated to supporting our partners with a proactive customer-service focused approach. A partnership with our company goes beyond having access to wholesale security equipment. We provide our partners with ongoing education, product training and the necessary expertise to help them get their job done right. 


Why SAS Partners Work Alongside Us

Creating a proactive, customer service focused team isn’t as easy as turning on a light switch. In order to better serve our partners, we have not only become experts in our industry, but we also have to constantly push the envelope for product improvements and innovations. Our team has had success with our Southwest Automated Security partners because we provide them with the necessary tools, training, products and services that help you become the best-in-class in your industry. And along the way, we’re continually reinvesting in our team to help us build stronger relationships with our current and future partners. 


What to Expect from a Southwest Automated Security Partnership

Having access to the one-stop-shop for wholesale electronic security products and services is just the beginning. Our trusted partners also get exclusive access to monthly promotions and personalized solutions for their unique needs. We also provide our partners with ongoing security webinars to help them learn from industry experts in order to help them grow their business. A partnership with our team goes beyond a product page. We’re dedicated to making sure our partners succeed and obtain the trust and respect that comes with a true business partnership.


Still, thinking about becoming one of our trusted partners? We’re always available to discuss partnership benefits and walk you through the requirements to become a Southwest Automated Security partner. Contact us today to learn more about what it means to join the Southwest Automated family. We can’t wait to hear from you soon! 

Photo Sourced from Getty Images #1250949376

Creating a Proactive, Customer Service Focused Team

Creating a Proactive Customer Sevice Focused Team

We dedicate ourselves to questioning the status quo, discovering innovative products and delivering exceptional customer service. From day one, the team at Southwest Automated Security has helped our partners with tailored solutions and customized service. Our team consists of security professionals who develop new solutions and products. Here is how we are building a proactive, customer service focused team:


Why We Look for Product Improvements and Innovations

Our team is in constant pursuit of mastering the industries we serve. Performing at the highest-level means you are actively learning, and because of that, we always find improvements and innovations that move SAS and our partners closer to technical and service-oriented proficiencies. We accomplish this through constant communication with our esteemed partners and colleagues, customers and manufacturers. 


How SAS Makes the Dealer Feel Part of the Team

We focus on hosting training sessions, advocating on behalf of dealers with manufacturers, walking job sites and troubleshooting electro-mechanical and electronic security systems after the manufacturers have closed for the day. We are there whenever our dealers and manufacturers need us to assist in any and every way possible. Our team strives and succeeds by listening and finding solutions for our dealers, every time. 


Building Trust Between Our Team and Our Dealers

Trust is built the same way in every relationship. Service starts with kindness and honesty, which leads to respect and communication. Respect and communication lead to great customer service, which breeds unity and then inevitably leads to trust. We know that evolution is natural in every industry. That’s why we continuously reevaluate our products for safety, precision and quality. By staying vigilant to new ideas and trends, we build an unbreakable bond with our partners. 


Continually Investing in the Growth of Our Team

We have numerous training sessions every week for our team. From webinars geared toward teams of people across the company to branch procedural training, we strive for greatness and believe that greatness is only achieved by sharpening our skills and tools. To become customer service focused means we regularly view ourselves from the perspective of our customers. We always evaluate what our customers want to see and expect from us. 


Putting Our Team in the Shoes of the Customer

Most people may not be able to describe what kind of service they want, and others may be able to explain it, but the level of service they require changes day to day and even year to year. We continuously identify areas of improvement and reward team members who have exhibited exemplary service. Whether the service is for customers, fellow employee owners or manufacturers, we reward our team with medals and rewards from our RVPs and BOD. 


How Our Customers View Our Customer Service

We consistently train and educate our team members on how to improve efficiency and productivity. Most dealers shop with us because of the level of service they receive. We established ourselves as a key player in the marketplace by our unparalleled customer service. We always want to make our customers’ lives easier, and we know they believe that we are trying to improve their lives daily.


From streamlined ordering innovations to unparalleled customer care, we believe that what drives our excellent customer service is the people who work for the company. At SAS, we want to help all of our customers feel like royalty with our level of service. When we make our customers happy, our team is ecstatic. Are you ready to partner with an electronic security provider who cares about their customers? Contact us today to become a trusted SAS dealer! 


Photo Sourced from Getty Images: #1177384544